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Messenger X Terms of Services
Last Update: 29. December. 2016
Messenger X (TrandX, We, Our or Us) provides instant messaging and audio and video calls, media messages and other types of services around the world. By accessing our website (trandx.com or http://trandx.com or www.trandx.com or in any other format) or using our App (Messenger X available on the AppStore), features, services, software or downloading or installing our app (together “Services”), we consider that you Read, Understand and accept our Terms of Use (“Terms”), Privacy Policy and Cookie Policy.
This document is sometimes updated, and its your responsibility to check it for updates. We will try to notify you with 30 days before any change but we can’t guarantee you will get this notifications. Any update of this Terms is considerate as an accept from you if you continue to use our Services.
About our Services
Access
To have access to our services you need an X Account that can be created for free using our in app registration form. To create the X Account you have to provide some informations, like a valid email address, you Full Name, You current location and a profile photo. You will assume that all info provided are accurate.
Age
You must be at least 13 years old (or parental approval) to use our Services or such greater age required in your country to can assume our Terms of Services. Using our services under this age or without the parental approval is considerate as violation of our Terms and your account can be terminated.
Taxes and Fees
At this moment, Messenger X is a free application and you will not be charged for our services. But we reserve the rights to add any type of taxes in future after your agreement. Also, some payable features can be added in the future.
You are responsible for all carrier taxes and for other taxes generated by using our Services.
Requirements
To use our services you will need some hardware and software stuffs and a connection to the internet. Our app run on iOS(minimum 10.2) devices and required an internet connection like a Wi-fi network or 2G, 3G and 4G connection. You are responsible for all carrier and internet costs and taxes.
Also you will need a device that use iOS (minimum 10.2) like an iPhone or iPad.
Also you are agree is need to download and install our app to have access to the Services and you are agree to download and install updates of our app, sometimes the updates can be downloaded and installed automatically and can be skipped or deleted.
Services
We provide Services of Instant Messages and Calls. It means you can send and receive instant messages from other users registered. Is your responsibility for each chat and file shared using our app. In a chat you can send and receive photos, audio, videos and others files. Is your responsibility for files you send and receive. Also, app provide Services for Calls. In a chat you can send your current location using location services of your device. Please be careful with who you share your location, its your full responsibility. You’re entire interaction with others people including but not limited to calls, texting, photos, share location, videos and audio messages is your responsibility and we do not guarantee for your safety using our Services. Anytime you feel in danger, block the person make you feel un-safety or stop using our app and email us at “safety@trandx.com”.
Our Services are not guaranteed and we’re not responsible for any damage caused of non functionality of Services.
Users are not allowed to publish or send objectionable content. Also users are not allowed to publish or send files protected by copyright.
Is no tolerance for objectionable content or abusive users, they’r account will be terminated immediately if they will offend any person of he publish objectionable content.
Media Messages
Media Messages is a generic name for the photos, audio, video, current location and stickers that you send in a chat. You have to understand we do not scan or manage none of this files, so will not assume for any file sent in a chat. You assume any type of file do not violate the copy rights of anyone. Also you understand and agree that any file sent in a chat using our app can’t be deleted from the other users. Also you will never share or make available for public any file receive in a private chat, but is not guaranteed by us.
EMERGENCY SERVICES
You need to understand the difference between our app and your mobile or fixed-line Services. Our app works using the internet and its able to make calls just from app-to-app. It means you are NOT able to call the Emergency Services using our app. It includes but not limited to Police, Ambulance and Fire Department. Use your mobile carrier to ask for help and do not treat our app like a mobile or fixed-line. You are not able to call phone numbers, so you are not able to call at the Emergency Services like, but not limited: 112 or 911.
Calls Services
We provide services that allow you to make calls in app. It means you will be able to call other users that is using our app.
A call can be a video call or just an audio call. You’re agree the software not allow you to block calls for anyone, the only way to stop someone to call you is to block that person, and thats include to block any message too.
The Video and Audio Calls quality depends of the internet connection and our server capacities. The Service is not guaranteed and we are not responsibility for any damage caused by non functionality of the Service.
At this moment our Calls Service is limited to call from app to app and you’re not be able to call phone numbers.
Messages are yours
We can’t read your messages. Those are sent end to end encrypted and we are not able to read them. Also it is a very good feature that make our Service more secure. Please not it is applicable just for text messages, all files are storage on our servers or our partners servers but we will never open or use it. Are there just for the X Cloud feature.
X Cloud feature
Is the feature that save all you media files to can get back when you lose your device or switch to a new one. We are strongly work to keep it safe but the Service is not guaranteed and we are responsible for any damage caused for non functionality of Service or for loosing of data.
Your content
Messenger X will consider anything provided to us including but not limited to feedback, suggestions, bug reports and/or contribution on but not limited to our software as free for our use with no obligations including but not limited to payments or copy right.
Private Chats
Any private chat is between two person. You will be required to keep the confidentiality of any text or media file or location. You are not able to share or to make available public any text or files from a private chat, also you are not allowed to make print screens or photos to the screens to share or to make available for public. All private chats have to remain private with all this word means.Privacy of chats are not guaranteed by us.
Groups of Public Chats
Any Group or Public chat have to remain confidential between the members of the chat. You are not allowed to share or make available for public any text or media files or location provided in a Group of Public Chat. Privacy of chats are not guaranteed by us.
Contact Us
We trying to make this document easy to read and understand, but if you have troubles to understand any paragraph of it, or you need more info about this document please email us anytime at office@trandx.com
Privacy Policy
This privacy policy governs your use of the software application Messenger X (“Application”) for mobile devices that was created by Adrian Vidican. The Application is a full native iPhone app to create realtime, text based group or private chat with Firebase.
What information does the Application obtain and how is it used?
User Provided Information
The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.
When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Application, and; (e) information you enter into our system when using the Application, such as contact information and project management information.
We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.
Automatically Collected Information
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
Does the Application collect precise real time location information of the device?
This Application collects precise information about the location of your mobile device.
Do third parties see and/or have access to information obtained by the Application?
Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.
We may disclose User Provided and Automatically Collected Information:
- as required by law, such as to comply with a subpoena, or similar legal process;
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
- with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
- if TrandX is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
What are my opt-out rights?
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at info@trandx.com.
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you would like us to delete User Provided Data that you have provided via the Application, please contact us at info@trandx.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.
Children
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@trandx.com. We will delete such information from our files within a reasonable time.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy trandx.com and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.
Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. Processing means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.
Contact us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@trandx.com.
Messenger X Cookie Policy
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies…
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, Youtube, Pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Email: office@trandx.com
